Privacy

This policy applies to websites owned and operated by:

Energy Cluster Denmark (CVR: 41343788)
Energy Cluster Denmark ApS (CVR: 45604896)
Niels Jernes Vej 14, 9220 Aalborg East, Denmark
Phone: +45 36 97 36 70
Email: info@energycluster.dk

1. Introduction

When you visit our website, information about you is collected to improve the user experience, optimize content, and measure the effectiveness of our activities. If you do not wish us to collect information about you, you should delete your cookies and refrain from using the website.

2. Cookies

This website uses cookies - small text files stored on your device - for the following purposes:

• To recognize you when you return to the website
• To remember your preferences
• To compile statistics (e.g. through Matomo)
• To tailor content and, where applicable, advertisements

You can reject or delete cookies at any time through your browser settings. Please note that doing so may result in certain features and content becoming unavailable.

3. Tracking and analytics

We use Matomo as our analytics platform. All data is processed anonymously and hosted within the European Union. The purpose is to analyze website traffic and improve functionality. You can opt out of this type of tracking through our cookie banner or preference settings.

4. Personal data

4.1 What personal data do we collect?

Personal data means any information that can, to some extent, be linked to you. When you use our website, we collect and process a range of such information. This may occur, for example, when you browse the website, subscribe to our newsletter, participate in competitions or surveys, register as a user or subscriber, use our services, or make purchases through the website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP address, geographical location, and which pages you click on (interests). To the extent that you explicitly consent to this and enter the information yourself, we also process: Name, telephone number, email, address and payment information. This will typically be in connection with event registrations.

We may collect the following personal data:

• Automatically upon visiting: IP address, geographical location, browser data, device information, interactions on the website (interests).
• When voluntarily provided: Name, email address, telephone number, address, payment information (typically in connection with newsletters, event registrations, or competitions).

4.2. Purpose of processing

• Improvement and customization of content
• Sending newsletters and event-related information
• Administration of registrations, purchases or enquiries
• Statistical and analytical purposes

4.3. Legal basis

Processing takes place on the following legal bases:

• Consent (Article 6(1)(a) – e.g. newsletter)
• Contract (Article 6(1)(b) – e.g. event registration)
• Legal obligation (Article 6(1)(c) – e.g. bookkeeping requirements)
• Legitimate interest (Article 6(1)(f) – e.g. improvement of the user experience)

5. Disclosure and data processors

Disclosure of information

Energy Cluster Denmark does not disclose registered personal data to third parties. Data about your use of the website, the number of newsletters sent, links that may be clicked, etc. is disclosed to third parties to the extent that such information is known.

The information is used solely for performance measurement and assessment of Energy Cluster Denmark's activities. The third party referred to is Cluster Excellence Danmark.

Disclosure of personal data such as name and email, etc. will only take place if you give your consent. We only use data processors in the EU or in countries that can provide your information with an adequate level of protection.

6. Storage and deletion

We store your data for as long as necessary for the purpose for which it was collected – or as required by law. Data is deleted or anonymised when the purpose has been fulfilled or consent has been withdrawn.

7. Your rights

You have the following rights under the GDPR:

• Right of access to your personal data
• Right to rectification
• Right to erasure ("the right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw consent

You can exercise your rights by writing to:

info@energycluster.dk

If you believe that we process your information in violation of the rules, you have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet):

www.datatilsynet.dk